About Us

TUBE Coffee is a proudly Cambodian coffee brand founded by three Cambodian entrepreneurs with a vision to create a local brand that can stand alongside international names. Inspired by London’s iconic underground “Tube” system, we are built on the idea of delivering fast, affordable, and high-quality service but in a coffee way.

More than just serving coffee, TUBE Coffee represents the warmth, optimism, and positive spirit of Khmer culture. Every store, every cup, and every customer experience reflects our commitment to quality, consistency, and local pride.

As a fast-growing brand, we continue to innovate, expand, and create opportunities for passionate people who want to grow together with us.

JOB SUMMARY

The IT Manager is responsible for leading and managing the overall IT operations, infrastructure, systems support, digital support services, and technology governance for Tube Coffee. This role ensures all IT systems, store infrastructure, and digital platforms operate efficiently, securely, and consistently to support business growth and operational excellence.

JOB RESPONSIBILITIES

• Develop and execute IT operational plans aligned with company objectives and expansion strategy.

• Maintain stable and scalable IT operations supporting stores, headquarters, and digital platforms.

• Ensure all IT infrastructure and systems comply with company standards and operational requirements.

• Monitor overall IT performance and identify improvement opportunities.

• Establish IT governance, operational procedures, and compliance standards.

• Oversee deployment and maintenance of network infrastructure, internet connectivity, Wi-Fi, VPN, CCTV, and POS hardware across all stores.

• Supervise support operations for POS, CRM, HRM, loyalty systems, accounting systems, and other business applications.

• Coordinate with software vendors for issue escalation, bug fixing, and enhancement implementation.

• Ensure implementation of IT security standards, password policies, and access controls.

• Lead, coach, and supervise IT support teams.

• Prepare operational reports, infrastructure reports, incident summaries, and project updates for management.

• Perform other tasks as assigned.

Why Work With Us

At TUBE Coffee, we believe great people build great brands. We provide a supportive and energetic workplace where teamwork, discipline, and continuous improvement are part of our everyday culture.

When you join TUBE Coffee, you become part of a team that values growth, friendship, and pride in the craft. Whether you start as store crew or pursue leadership opportunities, we provide structured training, clear career pathways, and opportunities to develop your skills.