This post will be required to perform the following duties and undertake the following responsibilities in a

professional manner.

• Establishes, documents, and ensure compliance and accountability with technology standards and

procedures.

• Ensures staff maintains appropriate system documentation and change control for all systems.

• Verifies staff proactively monitors and tunes existing systems for optimal performance, security,

availability, and supportability.

• Ensures clear ownership and responsibility for platform components, configurations, and

operations.

• Establishes maintenance windows and procedures for all major systems.

• Makes certain team has primary and back up personnel appropriately trained.

• Ensures that consumer requests are handle in a timely, orderly, and prioritized fashion.

• Evaluates staff performance and makes recommendations for hiring, transferring, discharging, and

promoting staff.

• Prepares technical specifications for equipment and/or software bidding.

• Prepares weekly status/ planning reports to IT and County Management and conducts regular staff

meetings.

• Coordinates network and data center maintenance to minimize impacts to users, other technical

staff and to improve reliability and operational effectiveness.

• Oversees all data communications activities throughout county facilities.

• Supervises technical staff providing the following network services: line management, billing,

equipment installations, WAN, LAN.

• Oversees the configuration of all hardware and software related to networking, maintaining

appropriate documentation, change control, and configuration management.

• Orders and monitors the installation of data communications circuits for all County department.

• Provides project management for network or data center projects.

• Performs other work as required or necessary.