CEM Platform Engineer
About The Role
The employee focuses on maintaining, operating, and optimizing large-scale data server environments, while also supporting the network and system platforms that enable reliable data processing and service delivery. The employee will play a critical role in maintaining mission-critical big data platforms, resolving platform and infrastructure issues. Main Responsibilities as below:
• Support CEM (Customer Experience Management) platform deployment, integration, and optimization.
• Design traffic tapping solution based on core network interfaces.
• Manage risks during deployment (network planning, link cutover, verification).
• Monitor platform performance, troubleshoot issues, and maintain data integrity.
• Work with project teams and vendors to meet delivery requirements.
• Define acceptance criteria and organize UAT testing.
• Assist with platform maintenance, upgrades, and optimization.
Key Requirements
- Bachelor’s degree in Telecommunications, networking, IT, computer science or related field.
- 1+ years of telecom maintenance or optimization experience; core network or datacom preferred.
- Familiar with telecom system, wireless network, core network (PS/IMS/CS), datacom or BSS/OSS basics. Have work experience in any of these domains.
Interested in this role?
Use the original employer contact details to apply for this listing.