Curated Role
Huawei Technologies (Cambodia) Co.,Ltd.
Technical Account Manager - Cloud
No. 1A, Exchange Square, Floor 18-19, Street No.102, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, Cambodia. Full-timeSalary not specified
About The Role
1. Provide technical support for customers, such as technical communication, fault locating and demarcation, drill solution output, and other technical support.
2. Fully cooperate with HUAWEI CLOUD teams to provide special benefits for enterprise-level support programs based on customer satisfaction and service stability, output best practices, and proactively improve and plan special services based on customer pain points.
3. Provide support and troubleshooting for cloud infrastructure issues.
4. Collaborate with development, operations, and security teams to resolve technical challenges.
5. Conduct regular security assessments and audits of cloud environments.
Key Requirements
- Bachelor Degree or above is required;
- Working language requires a good command of English
- Experience in cloud computing projects or at least 5 years customer service experience is preferred
- Extensive experience with cloud platforms including setting up, managing, and optimizing cloud infrastructure.
Interested in this role?
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